Trying to install Dragon

It was March that I got a new computer. The old one ran on Windows 10, and the University didn't support that anymore. But with my old computer went my voice recognition software, that I rely so much on. 

I did keep working. My phone, after all, take dictation. So if I needed to write feedback for a student assignment, or a form related to academic integrity issues, or any of that sort of things, I would just dictate to my phone, and then email it to myself. Except, of course, if I had to write an email; I would do that straight from my phone. But it is a lot of faff! I wanted my software back.

It's not just efficiency. It's also health. If I, for instance, would have to fill out an academic integrity form, I would make sure to dictate the body of the text on my phone, and copy and paste that in. But you have to fill out smaller amounts of text as well; the name of the student, their student number, the name of their academic tutor, et cetera. You're not going to email these to yourself, so then it is tempting to just type it. So then I would be typing more than I should. And my RSI got worse again.

I did get permission to order a new license. The conditions of the old license were such that I couldn't install the software on any new machines. And I figured that would be straightforward. You just buy a new license, and then you get to download it straight from the company website, right? It's software; there is no shipping or manufacturing or any of that. Just a download.

It didn't work that way. It seemed to have worked that way before, the company had been brought up by some behemoth, and all procedures had changed. And not for the better. I kept chasing and chasing the IT people. 

Somewhere along the line I developed a golf elbow. By now I think it was just RSI. And I got stricter with myself. No typing of names or student numbers! Have discipline, and make sure to copy and paste everything. It's still mouse and keyboard work, but less than typing everything out. Some of these students have rather long names.

Finally, IT said it was sorted. I could download the software. I just had to fill out my details, and the license number. I thought that that would be the end of it. I loved watching that progress bar move slowly to the right.

A new dawn?

The download wouldn't work. My computer claimed network issues. The rest of the network seemed to work fine. I downloaded it for me, I put it in a folder they gave me access to. This time I could download it. Success! But then, of course, you have to install it. I ran the .exe file. That as well asks for the license number. I gave that. The software said it was wrong. How could it be wrong? It did allow me to download the software in the first place. How could it now be wrong? 

I didn't know how much longer this would take! I was glad something was happening, but I won't be fully happy until it is just running, and lets me talk through my computer once again…