It was Friday and a bombshell landed in my inbox. It was a message about Windows 10. I first wondered if it was a phishing attempt, but it really was from our own IT helpdesk. It said that if your computer will still working on Windows 10, it would stop working by Monday. Right! Not sure if that is a good thing to announce on the Friday. They said that if you were one of those atavists, you should let them know so I quickly did.
They responded quickly they asked me where my office was, and they would send someone to fix the problem. I told him I was in Menai Bridge. That tends not to be met with a lot of enthusiasm by services on main campus. I then heard nothing for a while.
When I asked them if anything was going to happen they said that now that they knew I was a Windows 10 user, my computer wouldn't stop working on Monday. I hoped that would be true! But still, someone needed to come and sort it out.
In the meantime I had been wondering how this came falling out of the sky, and I remembered it didn't. There had been communication about this in January. They had booked me in for switch-over, but nobody had showed up. I had assumed that maybe they had done it while I was not in my office, I had forgotten about it. But now the matter was again in the forefront of my mind!
I know that IT services has suffered in the latest financial restructuring, but I do think that is a false economy. We all depend on our computers, and if you get situations with computers spontaneously stopping working, that could be very disruptive. I hope in this case all turns out well. But I'd rather be sure!
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